Why did a survey disqualify me?

A survey may end after the first few questions if the study needs a different audience or has already collected enough responses from your group. Researchers choose whom to invite based on what they want to learn.

The study may need a different audience

A laptop study might begin by asking if you bought one in the past six months. The company could be looking for recent buyers so it can ask about their experience. Another study might want people shopping for their first laptop. Each survey has its own criteria, so answer based on what you actually did.

Your group can fill up while you’re answering

A study can set a target number of responses for each region or age group. Once the partner reaches the target for your group, it can close that part of the survey even if you already started. Cashing may show an approval estimate on the card. The partner checks eligibility and remaining places when you take the study. How Qualtrics distinguishes screening from a full quota.

Choose another survey

Go back to Earn → Surveys to see whether another study is open. Pick an option that fits the time you have, and answer the questions based on your experience.

If the list was empty before you started, see why surveys may be unavailable.